Terms and conditions
as of:
18 March 2023
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Scope - These terms and conditions are provided in English for your convenience. Please note that in case of a discrepancy or dispute between the German terms and conditions and the English translation, the German version shall prevail.
- The following Terms and Conditions apply to all orders placed via our online shop. Our online shop is for consumers and for business.
- When doing business with business the following shall apply: the terms and conditions of the company buying services from Online-Portale Manuel Tremmel (Einzelunternehmung) shall not apply unless there is a written and explicit agreement of Online-Portale Manuel Tremmel (Einzelunternehmung).
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Contractual partner, formation of contract, options for corrections - The contract is concluded with "Online-Portale Manuel Tremmel (Einzelunternehmung)".
- By placing the products in the online shop, we make a binding offer on our part to enter into a contract regarding those items. You may place our products in the shopping basket without obligation and amend your entries at any time prior to submitting your binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The contract is formed by clicking on the order button which indicates your acceptance of our offer concerning the goods contained in the shopping basket. Once you have sent your order you will immediately receive a confirmation via e-mail.
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Contract language, saving of the contract text - The language(s) available for concluding the contract: German, English.
- The text of the contract will be saved and send to you together with the purchase data.
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Revocation period - Consumers are entitled to use the statutory right of withdrawal, as detailed in the revocation policy. Businesses are not entitled to any voluntary right of withdrawal.
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Payment - The following payment methods are basically available in our online shop:
- Advance payment: If you select advance payment we provide you with our bank details in a separate e-mail and deliver the goods on receipt of funds.
- PayPal: In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, legitimise yourself with your access data and confirm the payment instruction. The payment transaction will be processed by PayPal after placing the order. You will receive further instructions during the ordering process.
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Warranty and guarantees - We are under a legal duty to supply products that are in conformity with this contract.
- For consumers, statutory warranty rights governed by the law of the country where the consumer has his habitual residence apply. Information on any additional guarantees and their precise conditions that may apply can be found next to the product and on specific information pages in the shop, if applicable. Complaints can be submitted by consumers and businesses to our contact details given in the supplier identification.
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Liability - We shall in any case be liable without limitation for claims due to damages that have been caused by us, our legal representatives or legal agents
- for injury to life, limb or health,
- for deliberate or grossly negligent breach of duty,
- for guarantee commitments, where agreed
- towards consumer.
- Except these cases, our civil law liability is limited to the foreseeable and direct damages at the time of contract conclusion.
- We shall in any case be liable without limitation for claims due to damages that have been caused by us, our legal representatives or legal agents
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Listings - We prohibit explicity content which is insulting, harassing, provocating, erotic, pornographic, inhuman, racist, violent/inciting violence, against good manners, against law, infringing copyright and/or infringing third party rights. Prohibited are listings with this content as well as listing contact inquiries. Violations against this rule may result in blocking of users.
- Getting listed on this online portal or contacting authors of listings on this online portal is not enforceable and cannot be required. Online-Portale Manuel Tremmel (Einzelunternehmung) does not accept any guarantee for correctness and appropriateness of published listings
- Listing authors free Online-Portale Manuel Tremmel (Einzelunternehmung) from all claims of third parties that result from illicit usage of this web site by the listing author. This also includes third party rights claimed in connection with the listing content. This also applies to court and attorney fees.
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Online dispute resolution - The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/
- We are not oblied to participate in OS and we do not participate, either.
Instructions on withdrawal
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us (Online-Portale Manuel Tremmel (Einzelunternehmung), Franz-Xaver-Uhl-Straße 10, 91785 Pleinfeld, Germany or by email to widerruf(at)manuel-tremmel.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or email). You may use the attached model withdrawal form, but this is not obligatory. You may also complete and submit the model withdrawal form or another unequivocal statement electronically on our website manuel-tremmel.de. If you use this option, we will acknowledge receipt of your withdrawal without undue delay (e.g. by email).
To meet the withdrawal deadline, it is sufficient to send your notice exercising the right of withdrawal before the withdrawal period expires.
Effects of withdrawal
If you withdraw from this contract, we must reimburse all payments we have received from you, including delivery costs (except for additional costs arising from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day we receive notice of your withdrawal from this contract. We will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you incur any fees as a result of this reimbursement.
For a contract for the supply of digital content not supplied on a tangible medium, the right of withdrawal also expires once we have begun performing the contract after you expressly consented to our beginning performance before the withdrawal period expired and acknowledged that, by giving your consent, you would lose your right of withdrawal when performance began.
Model withdrawal form
(If you wish to withdraw from the contract, please complete this form and return it.)
– To Online-Portale Manuel Tremmel (Einzelunternehmung), Franz-Xaver-Uhl-Straße 10, 91785 Pleinfeld, Germany or by email to widerruf(at)manuel-tremmel.de
– I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only for notice on paper)
– Date
(*) Delete as appropriate.
AGB und Widerrufsbelehrung erstellt mit dem Trusted Shops https://legal.trustedshops.com/ Rechtstexter in Kooperation mit FÖHLISCH Rechtsanwälte https://foehlisch.com .